About Us

Zyvellio — Beauty That Fits Your Day

Welcome to Zyvellio, an online cosmetics store where you can explore makeup and related beauty products to suit your preferences, plans, and everyday routine.

Everyone approaches beauty differently. You may prefer a simple daily look, enjoy experimenting with colour, or be searching for something for a special occasion. Our catalogue brings a variety of options together so you can browse comfortably and choose at your own pace.

Zyvellio is operated by Wuhan Minxueya Network Technology Co., Ltd., the company responsible for managing our website, processing orders, coordinating deliveries, and providing customer support.

Discover Our Cosmetics Collection

Our business focuses on the online retail of cosmetics and related beauty products.

From replacing familiar makeup essentials to exploring a different style or selecting a beauty gift, Zyvellio offers a convenient way to browse products in one place.

We aim to present clear descriptions, relevant product specifications, and available directions for use. Before purchasing, please review the individual listing to assess whether a product suits your preferences and needs.

Behind Your Shopping Experience

We manage the everyday activities that help customers browse, place orders, and receive assistance. These include:

• Maintaining our online catalogue and reviewing product information

• Supporting website navigation and shopping functionality

• Receiving and processing customer orders

• Arranging order fulfillment and coordinating delivery

• Answering product and purchase inquiries

• Handling return, refund, and after-sales requests

Our goal is to keep these activities organized and provide useful updates when relevant to your purchase.

We also review our product pages, store layout, order processes, and support practices as we identify opportunities to improve the shopping experience.

Assistance Along the Way

You are welcome to contact us before placing an order or whenever you need help with a purchase.

Our customer support team can assist with:

• Available product details and usage information

• Questions about ordering, payment, or checkout

• Order confirmations and processing updates

• Shipment tracking and delivery inquiries

• Return procedures and refund requests

• Other questions relating to purchases from Zyvellio

We review inquiries under the applicable store policies. Depending on your request, we may need additional information to locate your order or understand the issue.

Contact Our Team

Email: service@zyvellio.com

Telephone: +8615105892643

If your inquiry concerns an existing purchase, please provide your order number and a brief description of the assistance you need. Including these details helps us review your request more efficiently.

Customer Support Availability

Our customer service team is available Monday through Friday.

We generally respond to emails within 24–48 business hours. The time needed to reply may vary depending on inquiry volume and the details involved in reviewing your request. Public holidays and promotional periods may also affect response times.

Thank you for allowing our team time to look into your inquiry.

Our Business Information

The company details below identify the operator responsible for Zyvellio and its online retail activities.

Store Name: Zyvellio

Business Category: Online Cosmetics Retail

Legal Operating Company: Wuhan Minxueya Network Technology Co., Ltd.

Registered Business Address:

No. 13 (Subsidiary), No. 9 Jinwu Road, Wulijie Subdistrict, Jiangxia District, Wuhan City, Hubei Province, China

Customer Support Email: service@zyvellio.com

Business Telephone: +8615105892643

Wuhan Minxueya Network Technology Co., Ltd. oversees the store’s website operations, product information, order handling, fulfillment coordination, customer communications, and related after-sales services.

We provide this information so customers can identify who operates the store and know how to reach us for shopping-related assistance.

Thank You for Choosing to Visit

We appreciate your interest in Zyvellio.

Whether you are exploring new makeup options, choosing a gift, or replenishing your daily essentials, we aim to make your visit convenient through clear product information and attentive customer communication.

We look forward to being part of your beauty shopping routine.